Call Us

The Four Pillars of Care: Comprehensive Dementia and Alzheimer’s Support

Philadelphia Dementia and Alzheimer’s Support: Your Trusted Lifeline

It starts subtly – misplaced keys in the refrigerator, a forgotten appointment. Then, the simple, familiar tasks, like creating a shopping list or balancing a checkbook, become overwhelming struggles.

Soon after, your loving spouse, your mother, or your father begins fading. The change is undeniable. You need help.

We offer a dedicated lifeline of dementia and Alzheimer’s support. As a trusted part of the Philadelphia community, we’re always ready to help you open the door to our comprehensive support. Don’t navigate this road alone.

Our Dementia and Alzheimer’s Support Services

We know and understand our clients with dementia, Alzheimer’s, and other related health conditions need unique care which evolves as their needs change. For this reason, Impactful Home Care offers customized dementia and Alzheimer’s support as part of our specialized services.

We strive to make this essential care accessible. That’s why we offer flexible payment options, including long-term home care services that may be covered by:

  • The Pennsylvania Caregiver Support Program
  • The Consumer Directed Personal Assistance Program (a Medicaid state program)
  • Veteran benefits
  • Select private insurance plans

Personal Care and Maintaining Hygiene

As the different dementia stages progress, individuals often lose abilities to perform activities in sequence or how to perform tasks independently. Personal neglect can quickly lead to serious secondary issues such as urinary tract infections, skin infections, gum disease, tooth decay, and delirium.

By assisting with daily hygiene, we help prevent serious health complications, and more importantly, assist our clients in preserving their dignity and self-esteem.

Our expert caregivers provide personal care and hygiene support with the following daily activities:

  • Bathing and showering
  • Dental care.
  • Grooming and dressing.
  • Managing toileting and continence care.

Vigilant Safety Monitoring and Fall Prevention

Dementia doesn’t just impair a memory: it directly impacts the spatial, balance, and judgment skills required to stand up safely and move upright.

Clients with dementia often do not recognize hazards in front of them, cannot accurately judge distances, misinterpret patterns on the floor as obstacles or holes, and may also wander out on their own, not knowing where they’re going.

These symptoms significantly increase the risk of falls and serious physical injuries. To prevent accidents, our caregivers employ specialized safety protocols:

  • Hazard Removal: Identifying and removing hazards such as securing loose rugs, clearing away rugs, and improving lighting – especially during the night.
  • Constant Cues: Providing constant monitoring and verbal cues to remind clients to use assistive devices, slow down, or ask for help.
  • Watching medication: Monitoring medication intake to ensure the medication is being taken properly.
  • Encouraging exercises: Assisting with the exercises prescribed by physical and occupational therapists.
  • Wandering prevention: Ensuring clients are in the safe environments of their homes and not wandering outside and getting lost.

Cognitive Engagement and Specialized Companionship

Having dementia can also be lonely. Dementia symptoms can lead to cognitive decline, decreased social interaction, a shrinking social circle, and stigma from others. The difficulties clients have with memory, speech, and social cues can cause behavioral changes such as having clients withdrawing from social activities, not knowing how to interact with family and friends.

We deliver caregivers to provide clients with companionship.Their assistance with cognitive stimulation and memory care encourage clients’ engagement with others, because the cognitive exercises help reduce the anxiety and frustration caused by complex conversations.

To provide cognitive and companionship support, our personal assistants do the following:

  • Focusing on feelings, not facts: If a client says, “I should go home. My mom has been waiting too long,” the caregiver will validate the client’s need for safety and connection, rather than arguing the fact that the client’s mother had passed away.
  • Reminiscence and memory work: Activities which focus on stimulating a client’s long-term memories, which typically remains after the client’s short-term memory is gone. These memories may evoke positive emotions and feelings with the past and reduce the client’s anxiety and agitation in engaging in meaningful conversation.
  • Being a consistent presence: Offering a familiar, calming, and reliable presence to clients, so they aren’t alone.
  • Sensory engagement: Often using music, art, or touch to trigger to bypass damaged cognitive pathways and connect directly to the brain’s emotional centers. This reduces anxiety and agitation, promoting a state of calm.

Structuring and Maintaining Daily Routines

A person with dementia can find the world confusing and overwhelming. That’s why routine and structure is critical for clients with dementia, because they can predict what happens next. This creates a stable framework that the client can subconsciously rely on.

The best way to create a schedule is to do the following:

  • Personalize the schedule: Learn of the client’s habits and incorporate those habits into the schedule. For instance, if the client enjoys having coffee outside in the yard after lunch, include such outings in the schedule.
  • Restful periods: Don’t fill the schedule with constant activity, which can lead to fatigue and agitation. Include durations of rest during the day.
  • Add fixed anchor points: Make sure there are fixed, non-negotiable times in the routine. This can include having breakfast right after waking up each day and going to bed at specific times to make sure all other activities flow around these predictable fixtures in the anchors.
  • Manage changes gently: If there’s going to be a change (doctor’s appointment, hair appointment), be sure to prepare clients in advance. Then, after the changing event, return to the standard schedule afterwards.
  • Decrease variables: Whenever possible, use many of the same supplies and items during the routine. For instance, use the same water cups, towels, and slippers. Perform the same activities in the same location to prevent any kind of confusion.

Who Benefits from Our Dementia and Alzheimer’s Services?

There are many individuals who benefit from what we offer. Our aides can always provide the help and support they need.

These groups include:

Individuals living with dementia: Our caregivers help reduce confusion, anxiety, and agitation while providing companionship and support with activities of daily living.

Primary family caregivers: Helping loved ones eat can cause families and friends a lot of stress, especially if they’re struggling with time. We have experienced caregivers who can provide respite care to family and friends, relieving them of stress.

Extended Family Members: The primary family caregiver is not the only relative who feels the burden of caregiving. The burden is shared by everyone in the family. Our caregivers provide updates on client’s conditions, including those family members who may live far away. They also coordinate appointment and communication between doctors, providers, and family members.

Why Choose Impactful Home Care?

Trained and Vetted Caregiving Professionals

We ensure our caregivers have clean backgrounds and receive the required training to provide the best services.

Personalized Plans to Fit Your Needs

You have unique needs. We get your input to build customized plans based on your needs, preferences, and routines.

Medicaid-Approved Assistance

You’ll be working with a Licensed and Medicaid Approved agency.

Companions Who Are Always There

Our caregivers provide the highest quality of care through compassion and open communication. They help keep loneliness and isolation at bay.

The 3-Step Process Is Easy

We’ve simplified the process for you, so you can get the help you need. Just follow these three steps:

  1. Consultation: Give us a call for an evaluation. We’ll ask questions about your needs and situation.
  2. Care Plan: With your input, we’ll create specialized plans outlining services, schedules, goals, and preferences.
  3. Continuous Support: You can depend on our aides and their supervisors to provide you with consistent updates on your health, care plan, and services.

Families Trust Impactful Home Care

Impactful Home Care place picture
4.8
Based on 89 reviews
powered by Google
Jayla Turner profile pictureJayla Turner
18:59 03 Dec 25
My experience went pretty well Jaire communicated everything perfectly and was very professional with this entire process which I appreciate so much. I had no concerns or issues during my time as well.
Monkey Girl profile pictureMonkey Girl
15:35 07 Oct 25
⭐️⭐️⭐️⭐️⭐️
I absolutely love the services here! Everything was smooth and professional from start to finish. The customer service was amazing — super friendly, helpful, and made sure I had everything I needed. Definitely recommending to others!
Jan profile pictureJan
22:31 18 Jul 25
Very poor communication by the recruiter, the caregiver and the client. They don’t have insurance details about the aide. But, the aide was driving me around in an unregistered vehicle and trying to put me in trouble by letting my finger get jammed in her car door and they’re not willing to take responsibility. That’s not good. They’re playing with the client’s health by doing whatever they want. Two and a half months. It was nonstop harassment. Lily was very inappropriate to me as well as the aide. Getting on their nerves to get the client’s signature for the aide to get paid? Something needs to be done. I’ll never recommend this agency to anyone who needs help.
Jan
nick cruz profile picturenick cruz
19:25 23 May 25
Impactful home care is a the perfect company for both patients and providers! Excellent staff. Amanda has went above and beyond for our family and made the process of switching companies easy and stress free. I highly recommend using this company.
valeria profile picturevaleria
20:24 21 May 25
They have been a true blessing for our family. Their caregivers are compassionate, professional, and always go the extra mile to ensure my family is comfortable and well cared for. The team is responsive, flexible, and easy to communicate with, making the entire process stress-free. I highly recommend them to anyone in need of quality home care. The front desk worker Jaire works well and helped me with my application making everything so much easy and simple.
Alexa Espinal profile pictureAlexa Espinal
15:34 21 May 25
I always have a wonderful experience at Impactful home care. Two young ladies, Adriana and Lily are so helpful and attentive. The service and care they provide everyday is amazing, they try their best to make everyone feel good. I recommend this agency to anyone who is looking for a great company that truly cares.
Verushka Feliciano profile pictureVerushka Feliciano
14:49 21 May 25
I am deeply grateful for the outstanding care provided by Jessica Rodriguez at Impactful Home Care. Her professionalism, attentiveness, and genuine compassion have made a significant difference in my family's life. Jessica goes above and beyond to ensure comfort and well-being, making her an invaluable asset to the team. Thank you, Jessica, for your unwavering dedication and kindness.
Alicia Placeres profile pictureAlicia Placeres
14:44 21 May 25
Impact is a very warming when you walk in the employees are ready to answer questions. One employee in particular is Jessica Rodriguez she came out to speak with me, she walk me into one of the conference room walk me through the application process and even set up my fingerprints appointment and TB appointment while I was filling out the application for a job. I told Ms. Rodriguez that I will highly recommend friends and family to apply for a job or send their loves there for help with aides.
Maria profile pictureMaria
17:33 01 Dec 23
Just want to step on here and say most of the ladies in impactful are very nice and patient, good customer service and professional. I thank Adriana & LILI for always helping out. Once the patient or employee start at this place you won’t want to leave! ❤️
Ray Morales profile pictureRay Morales
18:01 07 Nov 23
Impactful home care is amazing, I’m so happy we switched over to this company Carmen helped us and made the switch so easy with no problems. Lily is very sweet and professional she answers all my questions and needs, they get back to me super quick when I have questions or anything of that sort. I love that they’re there for me whenever I need to reach out and need help with anything. My mother is happy with the company we just love impactful home care very respectful, responsible, caring and great communication. Carmen and Lily makes this company 1000xs better they’re a great asset to this homecare company!!!!!!
Angel Rodriguezz profile pictureAngel Rodriguezz
11:56 02 Nov 23
Lili did a great job switching me over from another home care agency. The process was easy, smooth and extremely fast.
dominique grant profile picturedominique grant
17:46 27 Oct 23
This company is great! Lili is easy to talk and very helpful when I need her she’s always there good communication skills.
Tyonnah Floyd profile pictureTyonnah Floyd
17:27 27 Oct 23
Lilibeth is very helpful and sweet ! Whenever I reach out she always responds in a timely manner. She’s a great asset to impactful home care
Kahdejara Benton profile pictureKahdejara Benton
16:47 27 Oct 23
Adriana , Has excellent customer service support she help me transfer my father over to this agency and she got everything done in such a timely manner and I appreciate her for helping me with this process. I can truly say I highly recommend this agency if you’re looking for a team this is a good place to bring over clients our family members needing care. Everyone I came a cross made sure to help me with anything I needed.
Claribel Velazquez profile pictureClaribel Velazquez
19:32 26 Oct 23
The people in there are soo polite, respectful & professional. Adriana is an amazing worker. She when Beyond her way 2 help me out. She's waz very respectful, very nice, very helpful. If u looking for a job, this is the place to go.
Vicmarie Berger profile pictureVicmarie Berger
17:20 09 Jun 23
The Impactful Senior Home Care company is amazing. They care a lot about the patient and the caregiver. Lily is always the one I go to whenever I have a question and she is always providing me with a great customer service and works quickly every time. She is the sweetest person and very attentive. God bless her.

Love working for this company.

Commonly Asked Questions About Dementia and Alzheimer’s Services

Still have more questions? Read on. We’ve answered some of the most frequently asked questions for you.

Can caregivers receive specific certification for dementia and Alzheimer’s services?

Many caregivers choose to participate in training programs that lead to certifications. These can include:

  • Essentia ALZ certification: Provided by the Alzheimer’s Association, the program offers evidence-based dementia care training and certification for professional care providers.
  • CARES Dementia Training: Provided by HealthCare Interactive, this is a series of online programs which teach easy-to-remember CARES Dementia 5-step Method for person-centered care, which includes Connect, Assess, Respond, Evaluate, and Share.
  • There are also general dementia care training workshops which use case studies and role-playing to develop a caregiver’s expertise and skills in dementia care.

Specifically, do caregivers receive training in Validation Therapy?

Most caregiving training includes validation therapy which is also a good way to offer emotional support. The core principle is to avoid correcting clients. Instead, the caregiver supports the reality the client is experiencing to avoid agitating or frustrating the client. For instance, a client may say they’re waiting to receive a phone call from a spouse when the spouse has died years ago

The caregiver, instead of arguing with the client about whether or not the spouse is dead, validates the client’s feelings and may respond and say, “You sound like you really miss your mother. Tell me about her.”

What are the best communication strategies when working with a person with a form of dementia?

The best methods to communicate with a person, who has dementia, includes focusing on empathy, clarity, patience, and non-verbal cues. Caregivers realize the illness affects the client’s thinking process and ability to recall information.

What does the agency do to foster a bond of trust between the client and caregiver?

The agency cultivates a trusting bond between caregivers and clients by focusing on a three-point strategy:

  • Personalized matching: Aligning the caregiver’s specific skills with the client’s personality and interests.
  • Specialized training: Providing training which focuses on “soft skills” such as empathy, active listening, and respecting client boundaries to help the client feel safe within the caregiver’s presence.
  • Operational consistency: Maintaining a principal caregiver for the client, so the client doesn’t become confused is familiar with the caregiver.

Do you accept insurance?

These long-term, non-medical services may be covered by a variety of payment methods, including the Pennsylvania Caregiver Support Program, the Consumer Directed Personal Assistance Program (a Medicaid state program), veteran benefits, and select private insurance plans.

What is the difference between home care and home health care services?

Home care services provide assistance for non-medical needs and are usually long-term care. Home health care services send licensed professionals (nurses and therapists) to your home to provide medical services and are usually short-term and temporary.

Serving Philadelphia and Surrounding Counties

Our Philadelphia home care services reach all of the city and the surrounding counties, from the city’s historic residential areas like Queen Village and Bella Vista to the rolling hills of Bucks County.

Philadelphia

Bucks County

Montgomery County

Delaware County

Chester County

Ready to Begin Your Care?

Don’t hesitate. Call us now to schedule an evaluation and to find out more about our services. Discover how our compassionate and professional services make a difference in your life.