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We Set the Standard for Specialized Support in Modern Home Care

Your Search for Expert Specialized Support in Philadelphia Ends Here.

You know exactly what you want. You’re looking for special caregivers who don’t need instructions. You just tell them the health condition. They immediately know what to do.

You need someone who speaks the language of complex support, whether it’s looking after someone for post-stroke recovery or late-stage Parkinson’s Disease.

At Impactful Home Care, we deliver those specialized support solutions. Stop teaching other agency caregivers what to do. Start partnering with us – the experts – who deliver true specialized home support in Philadelphia.

Our Specialized Support Services

We go beyond the basics when working with clients. Our dedicated caregivers provide personalized support for clients who have specific health conditions that demand advanced knowledge.

Our staff creates specific care plans for you. For instance, if you have a loved one suffering from dementia, our services include services providing memory support. We’ll assist with dietary needs if you’re diabetic.

At Impactful Home Care, we know these services are critical for home support. That’s why we always strive to make these specialized services solutions accessible to you by offering different payment options.

These payment options include:

  • Pennsylvania Caregiver Support Program
  • The Consumer Directed Personal Assistance Program (a Medicaid state program)
  • Veteran benefits
  • Select private insurance plans

Dementia and Alzheimer’s Support Services

Our specialized support for dementia focuses on providing a structured, safe, and nurturing environment. This includes expert management of the unique symptoms of dementia, such as reducing anxiety and helping a client’s cognitive abilities.

Learn More About Dementia and Alzheimer’s Support Services →

Post-Surgery Support Services

Many patients recovering from surgery have complex medical needs and significant physical limitations. Our specialized caregivers can provide safe and effective recovery.

Learn More About Post-Surgery Support Services →

Parkinson’s Disease Support Services

Parkinson’s Disease is a challenging, progressive neurodegenerative disorder, impacting a person’s movement, balance, and coordination. Our professional caregivers offer specialized support with symptoms linked to Parkinson’s Disease, such as bradykinesia (slow movement), balance, tremors, and rigidity.

Learn More About Parkinson’s Disease Support Services →

Stroke Recovery Support Services

Strokes cause damage to the brain, impacting physical, cognitive, and emotional function. Recovery depends on neuroplasticity, the ability of the brain to reform connections. We provide the elaborate coordination needed, focusing on the client’s stroke recovery needs.

Learn More About Stroke Recovery Support Services →

Chronic Disease Support Services

Chronic conditions, like heart failure or diabetes, are illnesses that are complex, long-lasting, and often involve multiple body systems. The goal of the specialized support services includes being able to detect early warning signs, reducing hospital readmissions, and improving the client’s quality of life.

Learn More About Chronic Disease Services →

Who Benefits from Our Specialized Support Services?

Individuals with different health conditions need advanced specialized support, specific to their illness. They need a modern home care agency which addresses the complexity of aging and chronic conditions.

Individuals who benefit from our specialized support services include:

Individuals with Parkinson’s Disease: Our expert caregivers are trained to provide special assistance in helping with ambulation (walking), transfers, and specific tremor management protocols.

Clients with developmental disabilities: We have caregivers who are experienced in using complex communication methods to provide customized support.

Individuals with advanced dementia or Alzheimer’s: Trained aides can provide redirection and validation techniques to reduce anxiety, manage aggression, and prevent high-risk behaviors such as wandering out and getting lost.

Patients with advanced congestive heart failure: Our professional aides know to look for symptoms like edema (swelling) or sudden shortness of breath as red flags, in case clients need further attention.

Clients with severe dysphagia (trouble swallowing): Caregivers are trained to safely prepare thickened liquids and pureed foods as prescribed.

Why Choose Impactful Home Care?

Trained and Vetted Caregiving Professionals

We ensure our caregivers have clean backgrounds and receive the required training to provide the best services.

Personalized Plans to Fit Your Needs

You have unique needs. We get your input to build customized plans based on your needs, preferences, and routines.

Medicaid-Approved Assistance

You’ll be working with a Licensed and Medicaid Approved agency.

Companions Who Are Always There

Our caregivers provide the highest quality of care through compassion and open communication. They help keep loneliness and isolation at bay.

The 3-Step Process Is Easy

We’ve simplified the process for you, so you can get the help you need. Just follow these three steps:

  1. Consultation: Give us a call for an evaluation. We’ll ask questions about your needs and situation.
  2. Care Plan: With your input, we’ll create specialized plans outlining services, schedules, goals, and preferences.
  3. Continuous Support: You can depend on our aides and their supervisors to provide you with consistent updates on your health, care plan, and services.

Families Trust Impactful Home Care

Impactful Home Care place picture
4.8
Based on 89 reviews
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Jayla Turner profile pictureJayla Turner
18:59 03 Dec 25
My experience went pretty well Jaire communicated everything perfectly and was very professional with this entire process which I appreciate so much. I had no concerns or issues during my time as well.
Monkey Girl profile pictureMonkey Girl
15:35 07 Oct 25
⭐️⭐️⭐️⭐️⭐️
I absolutely love the services here! Everything was smooth and professional from start to finish. The customer service was amazing — super friendly, helpful, and made sure I had everything I needed. Definitely recommending to others!
Jan profile pictureJan
22:31 18 Jul 25
Very poor communication by the recruiter, the caregiver and the client. They don’t have insurance details about the aide. But, the aide was driving me around in an unregistered vehicle and trying to put me in trouble by letting my finger get jammed in her car door and they’re not willing to take responsibility. That’s not good. They’re playing with the client’s health by doing whatever they want. Two and a half months. It was nonstop harassment. Lily was very inappropriate to me as well as the aide. Getting on their nerves to get the client’s signature for the aide to get paid? Something needs to be done. I’ll never recommend this agency to anyone who needs help.
Jan
nick cruz profile picturenick cruz
19:25 23 May 25
Impactful home care is a the perfect company for both patients and providers! Excellent staff. Amanda has went above and beyond for our family and made the process of switching companies easy and stress free. I highly recommend using this company.
valeria profile picturevaleria
20:24 21 May 25
They have been a true blessing for our family. Their caregivers are compassionate, professional, and always go the extra mile to ensure my family is comfortable and well cared for. The team is responsive, flexible, and easy to communicate with, making the entire process stress-free. I highly recommend them to anyone in need of quality home care. The front desk worker Jaire works well and helped me with my application making everything so much easy and simple.
Alexa Espinal profile pictureAlexa Espinal
15:34 21 May 25
I always have a wonderful experience at Impactful home care. Two young ladies, Adriana and Lily are so helpful and attentive. The service and care they provide everyday is amazing, they try their best to make everyone feel good. I recommend this agency to anyone who is looking for a great company that truly cares.
Verushka Feliciano profile pictureVerushka Feliciano
14:49 21 May 25
I am deeply grateful for the outstanding care provided by Jessica Rodriguez at Impactful Home Care. Her professionalism, attentiveness, and genuine compassion have made a significant difference in my family's life. Jessica goes above and beyond to ensure comfort and well-being, making her an invaluable asset to the team. Thank you, Jessica, for your unwavering dedication and kindness.
Alicia Placeres profile pictureAlicia Placeres
14:44 21 May 25
Impact is a very warming when you walk in the employees are ready to answer questions. One employee in particular is Jessica Rodriguez she came out to speak with me, she walk me into one of the conference room walk me through the application process and even set up my fingerprints appointment and TB appointment while I was filling out the application for a job. I told Ms. Rodriguez that I will highly recommend friends and family to apply for a job or send their loves there for help with aides.
Maria profile pictureMaria
17:33 01 Dec 23
Just want to step on here and say most of the ladies in impactful are very nice and patient, good customer service and professional. I thank Adriana & LILI for always helping out. Once the patient or employee start at this place you won’t want to leave! ❤️
Ray Morales profile pictureRay Morales
18:01 07 Nov 23
Impactful home care is amazing, I’m so happy we switched over to this company Carmen helped us and made the switch so easy with no problems. Lily is very sweet and professional she answers all my questions and needs, they get back to me super quick when I have questions or anything of that sort. I love that they’re there for me whenever I need to reach out and need help with anything. My mother is happy with the company we just love impactful home care very respectful, responsible, caring and great communication. Carmen and Lily makes this company 1000xs better they’re a great asset to this homecare company!!!!!!
Angel Rodriguezz profile pictureAngel Rodriguezz
11:56 02 Nov 23
Lili did a great job switching me over from another home care agency. The process was easy, smooth and extremely fast.
dominique grant profile picturedominique grant
17:46 27 Oct 23
This company is great! Lili is easy to talk and very helpful when I need her she’s always there good communication skills.
Tyonnah Floyd profile pictureTyonnah Floyd
17:27 27 Oct 23
Lilibeth is very helpful and sweet ! Whenever I reach out she always responds in a timely manner. She’s a great asset to impactful home care
Kahdejara Benton profile pictureKahdejara Benton
16:47 27 Oct 23
Adriana , Has excellent customer service support she help me transfer my father over to this agency and she got everything done in such a timely manner and I appreciate her for helping me with this process. I can truly say I highly recommend this agency if you’re looking for a team this is a good place to bring over clients our family members needing care. Everyone I came a cross made sure to help me with anything I needed.
Claribel Velazquez profile pictureClaribel Velazquez
19:32 26 Oct 23
The people in there are soo polite, respectful & professional. Adriana is an amazing worker. She when Beyond her way 2 help me out. She's waz very respectful, very nice, very helpful. If u looking for a job, this is the place to go.
Vicmarie Berger profile pictureVicmarie Berger
17:20 09 Jun 23
The Impactful Senior Home Care company is amazing. They care a lot about the patient and the caregiver. Lily is always the one I go to whenever I have a question and she is always providing me with a great customer service and works quickly every time. She is the sweetest person and very attentive. God bless her.

Love working for this company.

Commonly Asked Questions

Still have more questions? Read on. We’ve answered some of the most commonly asked questions for you.

What specific, specialized support certifications (e.g., CDP for Dementia) do your non-medical caregivers may hold?

Non-medical caregivers can hold specialized certifications to ensure they’re familiar with the different conditions. These may include:

  • Certified Dementia Practitioner: A non-medical certification which helps individuals understand stages related to Alzheimer’s and dementia.
  • Specialized Transfer Training: Teaches the proper use of adaptive equipment (like Hoyer lifts) and fall prevention techniques for clients with mobility issues.
  • Home Health Aide Certification: Provides a foundational training in covering topics like infection control, vital sign monitoring, and proper documentation under a care plan.
  • Basic Life Support/CPR/First Aid: Training in responding to common home emergencies like choking, falls, or cardiac events until the ambulance arrives.

How do non-medical caregivers manage and adapt to a client’s hearing or vision impairment?

Non-medical caregivers implement specialized communication and environmental adaptation strategies to help with communication.

  • For clients with hearing loss, aides use clear face-to-face communication, reduce background noise, speak at a moderate pace without shouting, and write out information when needed.
  • For clients with vision loss, aides ensure the home environment is safe by reducing clutter, using high-contrast colors on key fixtures, and maintaining a consistent furniture layout.

Do caregivers understand weight-bearing restrictions and adaptive activities of daily living techniques, especially for post-stroke recovery patients?

Absolutely. Specialized caregivers and home aides are trained to know the weight-bearing restrictions and how to use adaptive techniques following a stroke, even though they don’t provide medical assistance. This specialized training focuses on the non-medical, practical application of these clinical directives.

Are caregivers taught strategies for engaging clients who experience apathy or depression related to their condition?

Our specialized caregivers are often trained in strategies for engaging clients who experience apathy or depression related to chronic conditions. These can include encouraging the client to participate in simple activities and using validation and redirection to foster a genuine relationship with the client.

How is the caregiver trained to handle a situation where a visiting family member interferes with the care plan?

Caregivers are trained to handle any conflict with professionalism and prioritize the client care plan. They immediately escalate the issue to a supervisor for mediation to ensure client safety.

What is the difference between home care and home health care services?

Home care services provide assistance for non-medical needs (like specialized support) and are usually long-term care. Home health care services send licensed professionals to your home to provide medical services and are usually short-term and temporary.

Do you accept insurance?

We offer a variety of payment options. These long-term services, non-medical services may be covered by a variety of payment methods, including the Pennsylvania Caregiver Support Program, the Consumer Directed Personal Assistance Program (a Medicaid state program), veteran benefits, and select private insurance plans.

Serving Philadelphia and Surrounding Counties

Our Philadelphia home care services reach all of the city and the surrounding counties, from the city’s historic residential areas like Queen Village and Bella Vista to the rolling hills of Bucks County.

  • Philadelphia
  • Bucks County
  • Montgomery County

Ready to Begin Your Care?

Don’t hesitate. Contact us now to schedule an evaluation and to find out more about our services. Discover how our compassionate and professional services make a difference in your life.