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Personal Home Care in Philadelphia

The Human Touch: Our Exceptional Personal Care Services

We know the best personal care service is found in the fine details.

There’s the gentle, private support you receive during a shower. We always ask your opinion when choosing outfits, and we guarantee unwavering respect during your vulnerable moments, like bathroom assistance.

Our Philadelphia caregivers are dedicated to honoring these micro-moments. Discover a personal care services approach rooted in empathy, commitment, and loyalty.

Our Personal Care Services

Every day, our dedicated caregivers are committed to delivering the best quality of personal care services to your doorstep. As part of a wide range of hands-on home care services, we ensure you are always in safe hands.

We understand your needs are unique. Our services are flexible and constantly evolving to meet your specific needs.

We strive to make this care accessible. These services may be covered by a variety of payment methods, including Medicaid, veteran benefits, and select private insurance plans.

Bathing and Grooming Assistance

As a core part of our personal care services, our caregivers focus on personal hygiene not only for maintaining health but to promote self-esteem. Our home health aides assist with bathing, showering, hair care, and all related personal care activities.

These services include:

  • Helping patients get in and out of the shower safely.
  • Washing, shampooing, and conditioning hair.
  • Maintaining an established skin care and moisturizing regimen.
  • Following a personalized oral hygiene and dental care schedule.
  • Shaving and trimming facial hair (where applicable).

Mobility and Transferring

For our seniors, a leading cause of injury is falling. Other clients may need assistance with moving due to their health conditions.

We train our skilled caregivers in safe mobility and transfer techniques to prevent dangerous accidents.

A caregiver’s goal is to keep our clients safely mobile, independent, and active to help improve their physical health. Our team may help with the following:

  • Helping with ambulation (walking) stability.
  • Performing safe patient transfers, such as transferring from the bed to the chair.
  • Encouraging prescribed exercises to keep active.
  • Teaching how to properly use mobility aids (walkers, wheelchairs, canes) for guidance.

Dressing Assistance

Some clients might be embarrassed for needing help with getting dressed. Our caregivers provide support in a discreet and dignified manner that respects our clients’ privacy.

The caregivers also value our clients’ clothing preferences and style sense, helping them maintain their fashion identity.

This support includes:

  • Offering clients direct assistance with putting on and taking off clothes.
  • Suggesting clothing items with adaptive features like waistbands or Velcro fasteners.
  • Encouraging clients to dress themselves to reinforce their independence.

Our caregivers ensure dignity and comfort, so clients aren’t afraid to ask for help.

Toileting & Continence Care

Services surrounding toileting and continence care can be a highly sensitive and private issue for many of our clients.

Our caregivers offer assistance with our clients’ dignity and decorum to ensure their comfort and boundaries.

These services include:

  • Performing clothing changes when needed.
  • Keeping clients’ skin clean and dry to avoid irritation.
  • Assisting with standing up and sitting down and helping clients maintain balance while in the bathroom.
  • Reminding clients to use the bathroom.

In-Home Respite Care

Family caregivers have exhausting roles, especially if they’re also balancing caregiving duties with a job and family. They need breaks to unwind.

Our respite care services offer you guilt-free, temporary relief from stressful responsibilities of looking after a loved one day-in and day-out.

Medication Reminders

It’s vital for our clients to take their medications on time. Not taking medications in the correct manner can create negative health outcomes.

Our caregivers gently remind clients to take their medications. They also help with organizing and opening pillboxes, and managing the overall medication schedule.

Light Housekeeping

A clean environment directly contributes to our clients mental health and physical safety.

As a part of our personal care services, our caregivers assist with light housekeeping activities to maintain a comfortable, healthy, and organized home environment. Our team helps with:

  • Wiping counters and surfaces.
  • Vacuuming, sweeping, and mopping floors.
  • Dusting and tidying out common rooms.
  • Taking out the garbage.
  • Basic pet care (feeding, watering).

Meal Preparation and Nutrition

Cooking a meal, let alone making sure it’s nutritious, can be challenging. Some of our clients may not have the mobility to stay in the kitchen for long. Others may not be able to focus long enough on learning how to prepare nutritious meals.

Our home health aides assist with meal planning and home-cooked meals tailored to your loved one’s dietary requirements. Our companionship during meals can also forge strong bonds with patients.

Who Benefits from Personal Care?

We offer our individualized, personal care treatment plans to anyone who needs it. Everyone deserves compassionate, professional care, and we are committed to serving all who need help.

Our services are ideal for:

  • Seniors who want to age in place: As individuals age, daily tasks can become more difficult. Our caregivers provide support needed to help them remain safe and comfortable in their own home, surrounded by family.
  • Individuals with disabilities: We provide comprehensive assistance to help individuals with physical or developmental disabilities or special needs manage daily life, from personal hygiene to light housekeeping and meal preparation.

Those recovering from a hospital stay or surgery: We provide essential, non-medical support, helping individuals while they recuperate. This service benefits families in Pennsylvania and Maryland who need trusted, professional assistance.

Why Choose Impactful Home Care?

Trained and Vetted Caregiving Professionals

We ensure our caregivers have clean backgrounds and receive the required training to provide the best services.

Personalized Plans to Fit Your Needs

You have unique needs. We get your input to build customized plans based on your needs, preferences, and routines.

Medicaid-Approved Assistance

You can pay for our home care through government programs like Medicaid.

Companions Who Are Always There

Our caregivers provide the highest quality of care through compassion and open communication. They help keep loneliness and isolation at bay.

The 3-Step Process Is Easy

Consultation: Give us a call for an evaluation. We’ll ask questions about your needs and situation.
Care Plan: With your input, we’ll create specialized plans outlining services, schedules, goals, and preferences.
Continuous Support: You can depend on our aides and their supervisors to provide you with consistent updates on your health, care plan, and services.

Common Questions About Personal Care

Here are answers to some of the most frequent questions we receive about our personal care services.

How do your caregivers ensure dignity and privacy during personal care?

Our caregivers are trained to provide compassionate assistance with the utmost respect for your dignity and privacy. Their goal is to help you maintain as much independence as possible while ensuring their comfort and safety.

Do you accept insurance?

You can sit with our financial assistants to find out more about our options. We accept Medicaid, Medicare, veteran benefits, and some private insurance.

Can caregivers assist with medication?

As a non-medical service, our caregivers cannot administer medication. However, they provide gentle reminders to ensure your loved one takes their medication on time and as prescribed by their doctor.

How are caregivers matched with clients?

We take great care in matching our clients with the right caregiver. We consider the specific needs outlined in the care plan, as well as the client’s personality, interests, and schedule. Our goal is to create a trusting and positive relationship from day one.

What happens if my loved one’s needs change?

Our care plans are designed to be flexible and adaptable. We maintain open communication with you and your family and conduct regular check-ins to ensure the plan is meeting your loved one’s needs. If circumstances change, we can quickly adjust the plan to accommodate new requirements.

Families Trust Impactful Home Care

Impactful Home Care place picture
4.8
Based on 89 reviews
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Monkey Girl profile pictureMonkey Girl
15:35 07 Oct 25
⭐️⭐️⭐️⭐️⭐️
I absolutely love the services here! Everything was smooth and professional from start to finish. The customer service was amazing — super friendly, helpful, and made sure I had everything I needed. Definitely recommending to others!
Jan profile pictureJan
22:31 18 Jul 25
Very poor communication by the recruiter, the caregiver and the client. They don’t have insurance details about the aide. But, the aide was driving me around in an unregistered vehicle and trying to put me in trouble by letting my finger get jammed in her car door and they’re not willing to take responsibility. That’s not good. They’re playing with the client’s health by doing whatever they want. Two and a half months. It was nonstop harassment. Lily was very inappropriate to me as well as the aide. Getting on their nerves to get the client’s signature for the aide to get paid? Something needs to be done. I’ll never recommend this agency to anyone who needs help.
Jan
nick cruz profile picturenick cruz
19:25 23 May 25
Impactful home care is a the perfect company for both patients and providers! Excellent staff. Amanda has went above and beyond for our family and made the process of switching companies easy and stress free. I highly recommend using this company.
valeria profile picturevaleria
20:24 21 May 25
They have been a true blessing for our family. Their caregivers are compassionate, professional, and always go the extra mile to ensure my family is comfortable and well cared for. The team is responsive, flexible, and easy to communicate with, making the entire process stress-free. I highly recommend them to anyone in need of quality home care. The front desk worker Jaire works well and helped me with my application making everything so much easy and simple.
Alexa Espinal profile pictureAlexa Espinal
15:34 21 May 25
I always have a wonderful experience at Impactful home care. Two young ladies, Adriana and Lily are so helpful and attentive. The service and care they provide everyday is amazing, they try their best to make everyone feel good. I recommend this agency to anyone who is looking for a great company that truly cares.
Verushka Feliciano profile pictureVerushka Feliciano
14:49 21 May 25
I am deeply grateful for the outstanding care provided by Jessica Rodriguez at Impactful Home Care. Her professionalism, attentiveness, and genuine compassion have made a significant difference in my family's life. Jessica goes above and beyond to ensure comfort and well-being, making her an invaluable asset to the team. Thank you, Jessica, for your unwavering dedication and kindness.
Alicia Placeres profile pictureAlicia Placeres
14:44 21 May 25
Impact is a very warming when you walk in the employees are ready to answer questions. One employee in particular is Jessica Rodriguez she came out to speak with me, she walk me into one of the conference room walk me through the application process and even set up my fingerprints appointment and TB appointment while I was filling out the application for a job. I told Ms. Rodriguez that I will highly recommend friends and family to apply for a job or send their loves there for help with aides.
Maria profile pictureMaria
17:33 01 Dec 23
Just want to step on here and say most of the ladies in impactful are very nice and patient, good customer service and professional. I thank Adriana & LILI for always helping out. Once the patient or employee start at this place you won’t want to leave! ❤️
Ray Morales profile pictureRay Morales
18:01 07 Nov 23
Impactful home care is amazing, I’m so happy we switched over to this company Carmen helped us and made the switch so easy with no problems. Lily is very sweet and professional she answers all my questions and needs, they get back to me super quick when I have questions or anything of that sort. I love that they’re there for me whenever I need to reach out and need help with anything. My mother is happy with the company we just love impactful home care very respectful, responsible, caring and great communication. Carmen and Lily makes this company 1000xs better they’re a great asset to this homecare company!!!!!!
Angel Rodriguezz profile pictureAngel Rodriguezz
11:56 02 Nov 23
Lili did a great job switching me over from another home care agency. The process was easy, smooth and extremely fast.
dominique grant profile picturedominique grant
17:46 27 Oct 23
This company is great! Lili is easy to talk and very helpful when I need her she’s always there good communication skills.
Tyonnah Floyd profile pictureTyonnah Floyd
17:27 27 Oct 23
Lilibeth is very helpful and sweet ! Whenever I reach out she always responds in a timely manner. She’s a great asset to impactful home care
Kahdejara Benton profile pictureKahdejara Benton
16:47 27 Oct 23
Adriana , Has excellent customer service support she help me transfer my father over to this agency and she got everything done in such a timely manner and I appreciate her for helping me with this process. I can truly say I highly recommend this agency if you’re looking for a team this is a good place to bring over clients our family members needing care. Everyone I came a cross made sure to help me with anything I needed.
Claribel Velazquez profile pictureClaribel Velazquez
19:32 26 Oct 23
The people in there are soo polite, respectful & professional. Adriana is an amazing worker. She when Beyond her way 2 help me out. She's waz very respectful, very nice, very helpful. If u looking for a job, this is the place to go.
Vicmarie Berger profile pictureVicmarie Berger
17:20 09 Jun 23
The Impactful Senior Home Care company is amazing. They care a lot about the patient and the caregiver. Lily is always the one I go to whenever I have a question and she is always providing me with a great customer service and works quickly every time. She is the sweetest person and very attentive. God bless her.

Love working for this company.

Ready to Begin Care?

Contact us today to schedule your free, no-obligation consultation. Discover how our compassionate and professional personal care services can make a meaningful difference for your family, providing the support you need and the peace of mind you deserve.