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Here’s Your Philadelphia Guide to Home Care Options

Find Your Tailored Home Care Options Solution in Philadelphia

Great home care starts with a detailed blueprint of your care plan, outlining the care options you need. It takes careful selection to find the right level of care, especially when choosing the perfect solution for your family’s needs..

That’s why we offer three care option models for our Philadelphia-area families to meet clients at their level. Discover the consistent support of cost-effective Live-In Care, the absolute security of 24 Hour Care rotations, or the targeted relief of Overnight Care.

We’ll help you find the best solution.

Our Home Care Options

A crucial part of our caregiving services is ensuring there’s always a dedicated professional on hand to help you. At Impactful Home Care, we provide three care options (find out more about these options below).

These vital services are a part of our wide range of home care services. With so many of our clients using these long term, non-medical services, we work to make these options accessible.

We have multiple payment options. These services may be covered by a variety of payment methods, including private funds, the Pennsylvania Caregiver Support Program, the Consumer Directed Personal Assistance Program (a state Medicaid program), veteran benefits, and select private insurance plans.

Live-In Care Services

For this option, a single, dedicated caregiver resides in your home, providing daytime support.

However, for regulatory compliance and caregiver wellness, the primary live-in caregiver is guaranteed breaks, days off, and eight hours of uninterrupted sleep at night..

We can ensure 24-hour availability by sending relief caregivers to cover the primary aide’s required rest time days off if there’s an emergency. This rotation ensures constant support is available, even at night. This model is typically ideal for clients who require a high level of presence but need little active assistance during the late hours.

Learn More About Live-In Care

24-Hour Home Care Services

This model is ideal for clients who need frequent, hands-on assistance during the day and night

With 24-hour rotational support, we book two or three caregivers to work 12-hour or eight-hour shifts, eliminating the need for sleep breaks. The caregiver is always awake, alert, and ready to assist throughout the entire shift.

Learn More 24-Hour Home Care

Overnight Care Services

Sometimes, clients need the most support at night. This care option provides a fully awake, professional caregiver focused solely on the vulnerable late hours.

This is common for clients with the following:

  • Dementia or Alzheimer’s: They’re more at risk of falling or wandering during the late hours.
  • Chronic illnesses: They require vigilant nighttime monitoring or repositioning.
  • Daytime informal caregivers: Family or friends provide daytime support but need reliable, professional relief at night.

Overnight care also helps guarantee patients have a safe and restful night, providing peace of mind for family members.

Learn More About Overnight Care

Who Benefits from Our Care Option Services?

Impactful Home Care provides home care options that are vital services for so many individuals. We make sure there’s always someone there to take care of your needs.

Those who benefit the most include:

Seniors with advanced dementia: Our caregivers provide constant supervision to protect older adults who are prone to wandering or confusion, ensuring they are safe from harm during the vulnerable late-night hours.

Individuals with terminal illness: These clients benefit from a high level of companion comfort and palliative support, focused on dignity and quality of life in the home.

People with frequent agitation: For those with cognitive or mental health conditions, caregivers are specially trained in de-escalation techniques, supervising and assisting to maintain a safe environment.

High needs clients who live alone: They can rely on our caregivers to receive the quality care required without family support nearby.

Family caregivers wanting respite: They rely on us to take care of their loved ones so they can get essential rest and avoid burnout.

Why Choose Impactful Home Care?

Trained and Vetted Caregiving Professionals

We ensure our caregivers have clean backgrounds and receive the required training to provide the best services.

Personalized Plans to Fit Your Needs

You have unique needs. We get your input to build customized plans based on your needs, preferences, and routines.

Medicaid-Approved Assistance

You’ll be working with a Licensed and Medicaid Approved agency.

Companions Who Are Always There

Our caregivers provide the highest quality of care through compassion and open communication. They help keep loneliness and isolation at bay.

The 3-Step Process Is Easy

We’ve simplified the process for you, so you can get the help you need. Just follow these three steps:

  1. Consultation: Give us a call for an evaluation. We’ll ask questions about your needs and situation.
  2. Care Plan: With your input, we’ll create specialized plans outlining services, schedules, goals, and preferences.
  3. Continuous Support: You can depend on our aides and their supervisors to provide you with consistent updates on your health, care plan, and services.

Families Trust Impactful Home Care

Impactful Home Care place picture
4.8
Based on 89 reviews
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Jayla Turner profile pictureJayla Turner
18:59 03 Dec 25
My experience went pretty well Jaire communicated everything perfectly and was very professional with this entire process which I appreciate so much. I had no concerns or issues during my time as well.
Monkey Girl profile pictureMonkey Girl
15:35 07 Oct 25
⭐️⭐️⭐️⭐️⭐️
I absolutely love the services here! Everything was smooth and professional from start to finish. The customer service was amazing — super friendly, helpful, and made sure I had everything I needed. Definitely recommending to others!
Jan profile pictureJan
22:31 18 Jul 25
Very poor communication by the recruiter, the caregiver and the client. They don’t have insurance details about the aide. But, the aide was driving me around in an unregistered vehicle and trying to put me in trouble by letting my finger get jammed in her car door and they’re not willing to take responsibility. That’s not good. They’re playing with the client’s health by doing whatever they want. Two and a half months. It was nonstop harassment. Lily was very inappropriate to me as well as the aide. Getting on their nerves to get the client’s signature for the aide to get paid? Something needs to be done. I’ll never recommend this agency to anyone who needs help.
Jan
nick cruz profile picturenick cruz
19:25 23 May 25
Impactful home care is a the perfect company for both patients and providers! Excellent staff. Amanda has went above and beyond for our family and made the process of switching companies easy and stress free. I highly recommend using this company.
valeria profile picturevaleria
20:24 21 May 25
They have been a true blessing for our family. Their caregivers are compassionate, professional, and always go the extra mile to ensure my family is comfortable and well cared for. The team is responsive, flexible, and easy to communicate with, making the entire process stress-free. I highly recommend them to anyone in need of quality home care. The front desk worker Jaire works well and helped me with my application making everything so much easy and simple.
Alexa Espinal profile pictureAlexa Espinal
15:34 21 May 25
I always have a wonderful experience at Impactful home care. Two young ladies, Adriana and Lily are so helpful and attentive. The service and care they provide everyday is amazing, they try their best to make everyone feel good. I recommend this agency to anyone who is looking for a great company that truly cares.
Verushka Feliciano profile pictureVerushka Feliciano
14:49 21 May 25
I am deeply grateful for the outstanding care provided by Jessica Rodriguez at Impactful Home Care. Her professionalism, attentiveness, and genuine compassion have made a significant difference in my family's life. Jessica goes above and beyond to ensure comfort and well-being, making her an invaluable asset to the team. Thank you, Jessica, for your unwavering dedication and kindness.
Alicia Placeres profile pictureAlicia Placeres
14:44 21 May 25
Impact is a very warming when you walk in the employees are ready to answer questions. One employee in particular is Jessica Rodriguez she came out to speak with me, she walk me into one of the conference room walk me through the application process and even set up my fingerprints appointment and TB appointment while I was filling out the application for a job. I told Ms. Rodriguez that I will highly recommend friends and family to apply for a job or send their loves there for help with aides.
Maria profile pictureMaria
17:33 01 Dec 23
Just want to step on here and say most of the ladies in impactful are very nice and patient, good customer service and professional. I thank Adriana & LILI for always helping out. Once the patient or employee start at this place you won’t want to leave! ❤️
Ray Morales profile pictureRay Morales
18:01 07 Nov 23
Impactful home care is amazing, I’m so happy we switched over to this company Carmen helped us and made the switch so easy with no problems. Lily is very sweet and professional she answers all my questions and needs, they get back to me super quick when I have questions or anything of that sort. I love that they’re there for me whenever I need to reach out and need help with anything. My mother is happy with the company we just love impactful home care very respectful, responsible, caring and great communication. Carmen and Lily makes this company 1000xs better they’re a great asset to this homecare company!!!!!!
Angel Rodriguezz profile pictureAngel Rodriguezz
11:56 02 Nov 23
Lili did a great job switching me over from another home care agency. The process was easy, smooth and extremely fast.
dominique grant profile picturedominique grant
17:46 27 Oct 23
This company is great! Lili is easy to talk and very helpful when I need her she’s always there good communication skills.
Tyonnah Floyd profile pictureTyonnah Floyd
17:27 27 Oct 23
Lilibeth is very helpful and sweet ! Whenever I reach out she always responds in a timely manner. She’s a great asset to impactful home care
Kahdejara Benton profile pictureKahdejara Benton
16:47 27 Oct 23
Adriana , Has excellent customer service support she help me transfer my father over to this agency and she got everything done in such a timely manner and I appreciate her for helping me with this process. I can truly say I highly recommend this agency if you’re looking for a team this is a good place to bring over clients our family members needing care. Everyone I came a cross made sure to help me with anything I needed.
Claribel Velazquez profile pictureClaribel Velazquez
19:32 26 Oct 23
The people in there are soo polite, respectful & professional. Adriana is an amazing worker. She when Beyond her way 2 help me out. She's waz very respectful, very nice, very helpful. If u looking for a job, this is the place to go.
Vicmarie Berger profile pictureVicmarie Berger
17:20 09 Jun 23
The Impactful Senior Home Care company is amazing. They care a lot about the patient and the caregiver. Lily is always the one I go to whenever I have a question and she is always providing me with a great customer service and works quickly every time. She is the sweetest person and very attentive. God bless her.

Love working for this company.

Common Questions About Our Care Option

Still have more questions? Read on. We’ve answered some of the most commonly asked questions for you.

What is the agency’s internal policy on caregiver conduct and professional boundaries?

Our agency’s internal policy on caregiver conduct and professional boundaries typically outlines clear standards for ethical behavior and the relationship between staff and clients. The policy strictly prohibits personal relationships, financial transactions (like borrowing money), and any forms of exploitation, ensuring the client is always in a safe, professional, and therapeutic environment.

What are space accommodations requirements for a live-in caregiver?

A live-in caregiver needs a private room in the patient’s home. They also need access to a bathroom and scheduled breaks to prepare their meals, to sleep, and for time off. They may also need a closet or drawer space to store clothing or other belongings. They also require eight hours of uninterrupted sleep.

Will the care team assist with light housekeeping tasks related to the client’s immediate area?

Yes, your caregiver can be expected to help with light housekeeping chores related to the client’s care, which is a part of our homemaker services. This includes cleaning the kitchen after a meal, doing laundry, and tidying up the client’s immediate area.

Do you perform background checks on home health aides?

Yes. We conduct comprehensive background checks because we want to ensure complete trust and safety between the client and the caregiver.

What About Payment Options?

We offer a variety of payment options. These long term, non-medical services may be covered by a variety of payment methods, including the Pennsylvania Caregiver Support Program, the Consumer Directed Personal Assistance Program (a Medicaid state program), veteran benefits, and select private insurance plans.

What is the difference between home care and home health care services?

We provide home care service, which focuses on assistance for non-medical needs and is usually long term care. Home health care services send licensed professionals (nurses and therapists) to your home to provide medical services and are usually short-term and temporary.

Serving Philadelphia and Surrounding Counties

Our Philadelphia home care services reach all of the city and surrounding counties, from the city’s historic residential areas like Queen Village and Bella Vista to the rolling hills of Bucks County.

  • Philadelphia
  • Bucks County
  • Montgomery County

Ready to Begin Your Care?

Don’t hesitate. Contact now to schedule an evaluation and to find out more about our services. Discover how our compassionate and professional services make a difference in your life.