Call Us

Your 24 Hour Home Care Solution with Maximum Safety

Vigilant Watch: Seamless 24-Hour Home Care Coverage Across Philadelphia

When your loved one needs continuous support, you need a guarantee that extends beyond the capability of one caregiver. You need a solution that covers every moment – all 86,400 seconds, 1,440 minutes, and 24 hours in a day.

That’s why Impactful Home Care delivers superior 24 hour home care using a rotating team of expert caregivers.

This team-based model ensures constant, active monitoring throughout Philadelphia. Our system is your safest choice for 24 hour home care.

Our 24 Hour Home Care Services

Ensuring you have the care you need at any time, day or night, is a promise we deliver to you through our care option services. At Impactful Home Care, we know accessibility is as important as quality, which is why we strive to make our vigilant, team-based care model accessible to every family who needs maximum safety.

Service Model

Our 24 hour home care model is one of the two 24-hour care options we provide (The other model is our live-in care services).

This shift care model provides you with two to three licensed caregivers, each working a rotation of eight hours. Caregivers smoothly transition from one shift into the next, guaranteeing there aren’t any gaps in the care you receive.

Staffing and Shifts

It’s impossible for one caregiver to meet all the needs of a patient 24 hours a day. Caregivers need breaks, sleep, and days off. Therefore, we supply you with two or three rotating aides to work round-the-clock.

As soon as one employee completes an eight-hour shift, another aide immediately clocks-in.

Overnight Protocol

We implement this model with a dedicated night-shift caregiver. This consistency ensures the caregiver is accustomed to the nighttime schedule and will remain awake and alert throughout the night hours.

In cases where the night shift aide is unavailable, one of the other two caregivers can work during the night shift. Then, the substitute caregiver would already be familiar with the patient’s unique needs.

Ideal Client Profile

This model is best suited for clients who have frequent needs throughout the day and night. Their needs can include:

  • Requiring regular turning and repositioning.
  • Reminding you to take your medication.
  • Assisting with patients who have severe issues with confusion and wandering or other unusual behavior.

Funding Compatibility

The agency accepts various payment options. These services may be covered by a variety of payment methods, including the Pennsylvania Caregiver Support Program, the Consumer Directed Personal Assistance Program (a Medicaid state program), veteran benefits, and select private insurance plans.

Cost Implication

We charge a flat, daily rate for this service at 24 hours a day. This option is the most cost-effective choice for continuous support and companionship, to help give you and your family peace of mind.

Who Benefits From 24-Hour Shift Care?

Our 24-hour shift care, which offers crucial support and reduces stress by guaranteeing continuous assistance. Some groups who benefit from this model include:

Seniors with severe dementia: Older adults usually need assistance 24 hours a day when their symptoms severely impact daily activities of living.

Individuals with disabilities: Patients who need ongoing support with personal care, mobility, and other household tasks to live more independently.

Individuals with cognitive challenges: People who may have trouble recognizing dangerous situations (leaving the stove on, forgetting to lock house doors, or creating other unsafe living conditions). Our 24-hour care model can ensure patient safety.

The overworked family member: Our 24-hour team can be a lifesaver for family members facing burnout, allowing primary caregivers to rest.

Why Choose Impactful Home Care?

Trained and Vetted Caregiving Professionals

We ensure our caregivers have clean backgrounds and receive the required training to provide the best services.

Personalized Plans to Fit Your Needs

You have unique needs. We get your input to build customized plans based on your needs, preferences, and routines.

Medicaid-Approved Assistance

You’ll be working with a Licensed and Medicaid Approved agency.

Companions Who Are Always There

Our caregivers provide the highest quality of care through compassion and open communication. They help keep loneliness and isolation at bay.

The 3-Step Process Is Easy

We’ve simplified the process for you, so you can get the help you need. Just follow these three steps:

  1. Consultation: Give us a call for an evaluation. We’ll ask questions about your needs and situation.
  2. Care Plan: With your input, we’ll create specialized plans outlining services, schedules, goals, and preferences.
  3. Continuous Support: You can depend on our aides and their supervisors to provide you with consistent updates on your health, care plan, and services.

Families Trust Impactful Home Care

Impactful Home Care place picture
4.8
Based on 85 reviews
powered by Google
Monkey Girl profile pictureMonkey Girl
15:35 07 Oct 25
⭐️⭐️⭐️⭐️⭐️
I absolutely love the services here! Everything was smooth and professional from start to finish. The customer service was amazing — super friendly, helpful, and made sure I had everything I needed. Definitely recommending to others!
Jan profile pictureJan
22:31 18 Jul 25
Very poor communication by the recruiter, the caregiver and the client. They don’t have insurance details about the aide. But, the aide was driving me around in an unregistered vehicle and trying to put me in trouble by letting my finger get jammed in her car door and they’re not willing to take responsibility. That’s not good. They’re playing with the client’s health by doing whatever they want. Two and a half months. It was nonstop harassment. Lily was very inappropriate to me as well as the aide. Getting on their nerves to get the client’s signature for the aide to get paid? Something needs to be done. I’ll never recommend this agency to anyone who needs help.
Jan
nick cruz profile picturenick cruz
19:25 23 May 25
Impactful home care is a the perfect company for both patients and providers! Excellent staff. Amanda has went above and beyond for our family and made the process of switching companies easy and stress free. I highly recommend using this company.
valeria profile picturevaleria
20:24 21 May 25
They have been a true blessing for our family. Their caregivers are compassionate, professional, and always go the extra mile to ensure my family is comfortable and well cared for. The team is responsive, flexible, and easy to communicate with, making the entire process stress-free. I highly recommend them to anyone in need of quality home care. The front desk worker Jaire works well and helped me with my application making everything so much easy and simple.
Alexa Espinal profile pictureAlexa Espinal
15:34 21 May 25
I always have a wonderful experience at Impactful home care. Two young ladies, Adriana and Lily are so helpful and attentive. The service and care they provide everyday is amazing, they try their best to make everyone feel good. I recommend this agency to anyone who is looking for a great company that truly cares.
Verushka Feliciano profile pictureVerushka Feliciano
14:49 21 May 25
I am deeply grateful for the outstanding care provided by Jessica Rodriguez at Impactful Home Care. Her professionalism, attentiveness, and genuine compassion have made a significant difference in my family's life. Jessica goes above and beyond to ensure comfort and well-being, making her an invaluable asset to the team. Thank you, Jessica, for your unwavering dedication and kindness.
Alicia Placeres profile pictureAlicia Placeres
14:44 21 May 25
Impact is a very warming when you walk in the employees are ready to answer questions. One employee in particular is Jessica Rodriguez she came out to speak with me, she walk me into one of the conference room walk me through the application process and even set up my fingerprints appointment and TB appointment while I was filling out the application for a job. I told Ms. Rodriguez that I will highly recommend friends and family to apply for a job or send their loves there for help with aides.
Maria profile pictureMaria
17:33 01 Dec 23
Just want to step on here and say most of the ladies in impactful are very nice and patient, good customer service and professional. I thank Adriana & LILI for always helping out. Once the patient or employee start at this place you won’t want to leave! ❤️
Ray Morales profile pictureRay Morales
18:01 07 Nov 23
Impactful home care is amazing, I’m so happy we switched over to this company Carmen helped us and made the switch so easy with no problems. Lily is very sweet and professional she answers all my questions and needs, they get back to me super quick when I have questions or anything of that sort. I love that they’re there for me whenever I need to reach out and need help with anything. My mother is happy with the company we just love impactful home care very respectful, responsible, caring and great communication. Carmen and Lily makes this company 1000xs better they’re a great asset to this homecare company!!!!!!
Angel Rodriguezz profile pictureAngel Rodriguezz
11:56 02 Nov 23
Lili did a great job switching me over from another home care agency. The process was easy, smooth and extremely fast.
dominique grant profile picturedominique grant
17:46 27 Oct 23
This company is great! Lili is easy to talk and very helpful when I need her she’s always there good communication skills.
Tyonnah Floyd profile pictureTyonnah Floyd
17:27 27 Oct 23
Lilibeth is very helpful and sweet ! Whenever I reach out she always responds in a timely manner. She’s a great asset to impactful home care
Kahdejara Benton profile pictureKahdejara Benton
16:47 27 Oct 23
Adriana , Has excellent customer service support she help me transfer my father over to this agency and she got everything done in such a timely manner and I appreciate her for helping me with this process. I can truly say I highly recommend this agency if you’re looking for a team this is a good place to bring over clients our family members needing care. Everyone I came a cross made sure to help me with anything I needed.
Claribel Velazquez profile pictureClaribel Velazquez
19:32 26 Oct 23
The people in there are soo polite, respectful & professional. Adriana is an amazing worker. She when Beyond her way 2 help me out. She's waz very respectful, very nice, very helpful. If u looking for a job, this is the place to go.
Vicmarie Berger profile pictureVicmarie Berger
17:20 09 Jun 23
The Impactful Senior Home Care company is amazing. They care a lot about the patient and the caregiver. Lily is always the one I go to whenever I have a question and she is always providing me with a great customer service and works quickly every time. She is the sweetest person and very attentive. God bless her.

Love working for this company.

Common Questions About 24-Hour Home Care

Here are answers to some of the most frequent questions we receive about our personal care services.

How do your caregivers ensure dignity and privacy during personal care?

Our caregivers are trained to provide compassionate assistance with the utmost respect for your dignity and privacy. Their goal is to help you maintain as much independence as possible while ensuring your comfort and safety and peace of mind.

Do you accept insurance?

The agency accepts various payment options, including the Pennsylvania Caregiver Support Program, the Consumer Directed Personal Assistance Program (a Medicaid state program), veteran benefits, and select private insurance plans.

What is the difference between home care and home health care services?

Home care services provide assistance for non-medical needs and are usually long-term care. Home health care services send licensed professionals (nurses and therapists) to your home to provide medical services and are usually short-term and temporary.

Can caregivers assist with medication?

As a non-medical service, our caregivers cannot administer medication. However, they provide gentle reminders to ensure you take your medication on time and as prescribed by your doctor.

How are caregivers matched with clients?

We consider your specific needs, as well as your personality traits, interests, and schedule. Our goal is to help you create a trusting and positive relationship from day one.

What happens if my loved one’s needs change?

Our care plans are designed to be flexible and adaptable. We maintain open communication with you and your family and conduct regular check-ins to ensure the plan is meeting your needs. If circumstances change, we quickly adjust the plan to accommodate new requirements to ensure you’re receiving the best care.

What is the agency’s precise protocol for the 8-hour shift change?

Our agency’s best practices involve having the outgoing caregiver and the incoming caregiver have a face-to-face handover to discuss high-risk issues and unfinished tasks. The process concludes with the incoming caregiver formally assuming responsibility for the upcoming shift.

How does the agency ensure the consistency of the Night Shift caregiver?

Our agencies encourage night caregivers to stay in their role by guaranteeing consistent scheduling, matching them with the best clients that suit their experience and personality, and a support staff, especially if a backup is needed. We also provide financial incentives like an increase in pay. Other key strategies include specialized training focused on fatigue management and unique night challenges.

Serving Philadelphia and Surrounding Counties

Our Philadelphia home care services reach all of the city and surrounding counties, from the city’s historic residential areas like Queen Village and Bella Vista to the rolling hills of Bucks County.

  • Philadelphia
  • Bucks County
  • Montgomery County

Ready to Begin Your Care?

Don’t hesitate. Contact now to schedule an evaluation and to find out more about our services. Discover how our compassionate and professional services make a difference in your life.